Happy New Year, Prosit Neujahr, Bonne Annee, Feliz Año Nuevo and Blwyddyn Newydd Dda!
That’s it - another year done and dusted. It only seems like yesterday that Charlie Sheen was winning, the News of the World was crumbling and we were getting the bunting out to celebrate the Royal Wedding.
It’s no wonder that 2011 flew past when I think about what a massive twelve months we’ve had at Blackcircles.com.
Whilst we’ve heard and read a tonne of stories about economies and currencies struggling, I’m pleased to say that that 2011 was an exciting year for us – kicking off with the launch of Tesco Tyres and finishing with our debut advert on Sky TV.
It was also a great year for investments within the company. We have continued to ensure that Blackcircles.com employs the top candidates in each section of the business – not just in terms of their skills and experience, but also their drive, vision and desire to create a service that provides motorists with top value for money.
When you mix that together with the continuing growth of our fitting network – where you will find some of the best mechanics in the country – we can safely say that 2011 was the best year yet and 2012 looks like it is going to be even better!
Although the end of a year is a time to reflect on what has been achieved and what lessons you can learn from your mistakes, it’s also a good time to look forward and prepare.
We don’t want to give away too much information at this early stage, but, some of our main aims will be to invest in creating even more value for our customers when shopping with Blackcircles.com.
Since founding the company, making sure our customers are happy has always been one of our top priorities and we are positive that the developments in the pipeline will further enrich their experience.
As we roll these changes out I will be listening, with interest, to your thoughts and feedback. With our customers’ help, which has always been invaluable in the past, I am certain that 2012 will surpass 2011 – as long as the Mayans were wrong.
All that is left now is to raise a glass and wish you a Happy New Year.
I hope to see you all throughout 2012.